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Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The popular resale platform has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.

Social Media Response

Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.

Measurement Approach Updates

Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.

Marketplace Information

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.